With 100+ physicians in 20 specialties, Collom & Carney Clinic serves the healthcare needs of more than 200,000 active patients. This "Physician Owned" group has been a staple in East Texas for the past 70 years. Medical Group Management Association (MGMA) has recognized Collom & Carney as a better performer in the "Performance and Practices of Successful Medical Groups." The clinic has received this distinction since 1998, the first year criteria was developed for this award. The clinic has always maintained a standard of professionalism and excellence, yet within a friendly working environment. All of our physicians are provided with the best resources available, including state-of-the-art equipment, superior staff support, and administrative assistance.
Following up on Medicare claims status and denials. Researching to have claims processed in a timely manner.
1. High school graduate or equivalent.
2. Computer experience
3. At least one year experience working insurance follow up with knowledge of the Medicare modifiers and other guidelines for physicians.
4. Must know how to use CPT book and ICD-10 book. At least 2 - 4 weeks of training is required.
5. Must have knowledge of medical and medical business office terminology. (EOB, RA, EFT, etc.)
To make a professional, courteous impression on patients by registering, aiding and assisting with any problems involved in the registration process. The coordination and supervision of business office activities in the areas of reception and registration, cashier and collection functions.
1. Opens Clinic preparing office to receive patients.
2. Registers patients following standard clinic guidelines.
3. Sets up new patient accounts obtaining appropriate account information.
4. Discussed delinquent accounts with patients and collects on accounts.
5. Answers telephone, taking appropriate message or assisting when necessary.
6. Corresponds with personnel at other locations.
7. Prepares receipts for patient’s payment.
8. Orders supplies
9. Performs duty of closing-out.
10. Provides feedback and reports to Administration on the Clinic functions.
11. Coordinates Clinic activities with other departments and locations.
12. Assists in updating clinic policies in all areas of business administration and sees that policies are enforced.
13 Works closely with physicians associated with Galleria Oaks Clinic.
SUPERVISORY DUTIES
1. Scheduling personnel so that all positions are covered.
2. Performs personnel duties, i.e.; interviewing, checking account status, references etc.
3. Conducts performance appraisals for those employees in areas of supervision in a timely manner obtaining input from the physicians or supervisory staff when necessary.
4. Counsels employees, both verbally and written, regarding work performance.
5. Conducts departmental orientation and training of staff or float personnel when necessary.
6. Maintains interpersonal relations and communications.
7. Reviews written job descriptions for update by Human Resources.
SATELLITE MANAGER DUTIES
1. Is responsible for making sure doors are locked and building is secure at the end of the day.
2. Is responsible for making sure phones are properly transferred to the answering service.
3. Is responsible for contacting and arranging proper personnel if building is in need maintenance or repair.
4. Is responsible for arranging or maintaining overall building safety for employees and patients.
1. High School Diploma or equivalent.
2. Knowledge of computers and varying type of software.
3. Medical office experience extremely desirable.
4. An understanding of general office procedures.
5. Managerial experience, preferred.
Must have current LPN/LVN License or be a Certified Medical Assistant.
