Careers

MEDICARE INSURANCE CLERK

Following up on Medicare claims status and denials.  Researching to have claims processed in a timely manner.

1. High school graduate or equivalent.

2. Computer experience

3. At least one year experience working insurance follow up with knowledge of the Medicare modifiers and other guidelines for physicians.

4. Must know how to use CPT book and ICD-10 book. At least 2 - 4 weeks of training is required.

5. Must have knowledge of medical and medical business office terminology. (EOB, RA, EFT, etc.)

LPN/LVN OR CMA - DERMATOLOGY - DR. GAYLOR

Must be a licensed LPN/LVN or a Certified Medical Assistant.

WORKERS' COMPENSATION/FMLA/DISABILITY CLERK

To assist patients in a courteous professional manner with the
filing of their Workers' Compensation/FMLA/Disability forms. Obtaining necessary
information and completing the form accurately to obtain payment for
services rendered.

Assist patients with Workers' Compensation/FMLA/Disability forms in a courteous manner.
• Verifies worker's compensation with employer or insurance company.
• Sets up worker's compensation account.
• Completes State required forms.
• Obtains and sends dictation regarding injury to appropriate place.
• Calls for claims and bills for services rendered.
• Conducts all worker's compensation insurance correspondence and disabilities.
• Posts payments on accounts and follows up on past due accounts.
• Prepares worker's compensation refunds.
• Makes corrections to worker's compensation accounts.
• Pre-certifies MRI’s, CT’s, general surgeries, ESI’s, NCV/EMG’s
• Set up appointments for final exams (impairment ratings)

1. Pleasant, friendly disposition with the ability to work with patients, physicians and co-workers.
2. Awareness of need for discretion and for keeping confidential all matters relating to the clinic, the employees and the patients.
3. Intelligence to use judgement and initiative determining the course of action with workman's compensation claims.
4. Ability to handle stressful situations while remaining calm.
5. Tact and diplomacy in dealing with staff.

RECEPTIONIST - PEDIATRICS

Represents the clinic in a courteous, efficient and professional manner by answering and making all necessary telephone calls, scheduling appointments, greeting and assisting patients and their families.

1. Answers all incoming telephone calls in Pediatric department.
2. Answers telephone for physician or nurse if they are not available, screening calls as necessary.
3. Makes necessary outgoing calls regarding appointments or calls requested by the nurse or physician such as prescriptions.
4. Records and gives accurate information for messages.
5. Schedules appointments for physicians considering physician preference as to scheduled appointments and allotted times.
6. Checks in patient in a courteous and friendly manner.
7. Secures necessary information from patient to prepare forms for insurance.
8. Reschedules appointments if physicians are called away on emergencies.
9. Performs clerical duties such as ordering supplies, sorting and distributing mail, making copies and assisting drug representatives.
10. Take payments on account and co-pay and checking for bad debts.
11. Verifies Medicaid coverage.
12. Update information in the computer on patient's accounts.
13. Sorts mail and faxes, distributes appropriately.
14. Balances out cash drawer at the end of each workday.
15. Pulls work card on every patient when they check in.
16. Update all demographic information such as address, phone number. Make sure that insurance is correct and updated and cards copied.

RECEPTIONIST - FLOAT

1. High School Graduate or equivalent.
2. Background and knowledge of computers.

LVN/LPN or CMA - FLOAT

Must have current LPN/LVN License or be a Certified Medical Assistant. 

H.I.M. - RELEASE CLERK

Responsible for the technical management of the patient's medical record. This individual will experience close interaction with Physicians, Nursing Personnel, and other Clinic Support Staff. This is a full time position.

1. Monitors Release of Information requests.
    -Assures compliance with legal and state release standards.
    -Assures timely and daily mail-outs.
    -Chart management of release records daily.
2. Answers patient-related requests for information. Follow release standards.
3. Maintains each record with appropriate medical documents and other correspondence.
4. May be cross trained to assist in other areas of the department as time permits.
5. In order to maintain efficient workflow, other tasks as assigned by Supervisor.

1. High School graduate or equivalent.
2. Previous experience with medical records and/or chart work in a busy clinic setting preferred.
3. Professional and cooperative attitude necessary work with co-workers, clinic employees and physicians.
4. Good organizational skills.